Privacy
Policy.

Last updated: 19 August 2026

Introduction

This Privacy Policy explains how Reserviox OÜ, registered in Estonia ("we", "us", "our"), collects, uses, and protects your personal data when you visit this website or use our airport transfer, chauffeur, limousine, and concierge services in Rovaniemi and Finnish Lapland. By using our website or booking a service, you agree to the practices described here.

Information We Collect

When you make a booking or contact us, we may collect:

• Your name, email address, and phone number
• Pickup and drop-off details, travel dates, and flight information
• Company information, if you are booking on behalf of a business
• Website usage data collected through analytics and cookies
• Any other information you submit to us through our forms or by email

How We Use Your Information

We use your data to:

• Deliver and manage the transfer, chauffeur, limousine, or concierge service you have booked
• Respond to your inquiries and provide customer support
• Improve our website and services
• Send marketing communications, where you have given consent
• Comply with our legal and regulatory obligations

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data on the basis of your consent, the performance of a contract with you (such as fulfilling a booking), compliance with a legal obligation, and our legitimate business interests.

Cookies

Our website uses cookies to enhance your browsing experience and to understand how visitors use our site, including through analytics. You can accept or reject non-essential cookies using the cookie banner shown on your first visit, and you can manage or disable cookies at any time through your browser settings.

Data Sharing

We do not sell your personal data. We may share it with trusted service providers who help us operate our business (such as payment processors, chauffeurs, and IT providers), and with legal or regulatory authorities where required by law. Any third party we work with is required to protect your data in line with this policy.

Data Retention

We retain your personal data only as long as necessary to provide our services, meet our legal and accounting obligations, and resolve any disputes. When data is no longer needed, it is securely deleted or anonymised.

Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data
• Withdraw consent at any time, where processing is based on consent
• Object to certain processing of your data
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us at Offer@airporttransferrovaniemi.com.

Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Reserviox OÜ
Tornimäe tn 5, Kesklinna linnaosa, 10145 Tallinn, Estonia
Email: Offer@airporttransferrovaniemi.com